Email addresses for Cyrus that get a response

regarding Cyrus products and other hifi related threads
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Robert
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Email addresses for Cyrus that get a response

Postby Robert » Mon Sep 17, 2012 9:46 am

I've had no reply from service@ and info@
Does anyone have an email address, preferably of someone in servicing, that gets a reply?
thanks
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Re: Email addresses for Cyrus that get a response

Postby AV8 » Mon Sep 17, 2012 9:48 am

I've dealt with a guy called Chris recently , I'll see if I have his direct email if indeed the reply came from such.

Strange that though , I always get response within a few hours .

Maybe they are on holiday .

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Re: Email addresses for Cyrus that get a response

Postby phlppip » Mon Sep 17, 2012 10:05 am

Very strange indeed, I have always recieved quick responses I have to say, Was it Chris C you dealt with?
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Re: Email addresses for Cyrus that get a response

Postby essgee » Mon Sep 17, 2012 11:15 am

You could try g.bloxham@cyrusaudio.com, he is the quality manager.
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Re: Email addresses for Cyrus that get a response

Postby phlppip » Mon Sep 17, 2012 11:49 am

He's left!
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Re: Email addresses for Cyrus that get a response

Postby dclong » Mon Sep 17, 2012 11:56 am

You could try c.clifton@cyrusaudio.com , Chris Cilfton , After Sales Manager

I found Chris very helpful
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Re: Email addresses for Cyrus that get a response

Postby Robert » Mon Sep 17, 2012 12:34 pm

Have resent to c.clifton, but yes could probably be hitting their spam folder!
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Re: Email addresses for Cyrus that get a response

Postby Robert » Mon Sep 17, 2012 12:36 pm

(btw Bradley Aves b.aves@cyrusaudio.com has also left Cyrus)
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Re: Email addresses for Cyrus that get a response

Postby STodd » Mon Sep 17, 2012 12:43 pm

[quote="phlppip"]
[quote="essgee"]
You could try g.bloxham@cyrusaudio.com, he is the quality manager.

[/quote]
He's left!
[/quote][quote="Robert"]
(btw Bradley Aves b.aves@cyrusaudio.com has also left Cyrus)
[/quote]

Is there anybody there..?!  ;)

In fairness, I got a reply from service a couple of weeks back.
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Re: Email addresses for Cyrus that get a response

Postby SteveC » Mon Sep 17, 2012 1:02 pm

Try:

"Chris Clifton" <c.clifton@cyrusaudio.com>,

He's pretty good.
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Re: Email addresses for Cyrus that get a response

Postby Robert » Mon Sep 17, 2012 1:36 pm

Panic over, it seems something here at work internally is blocking/rejecting emails from Cyrus! They've been sending me emails but nothing was getting through until they switched to use gmail.com
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Re: Email addresses for Cyrus that get a response

Postby STodd » Mon Sep 17, 2012 1:42 pm

[quote="Robert"]
Panic over, it seems something here at work internally is blocking/rejecting emails from Cyrus! They've been sending me emails but nothing was getting through until they switched to use gmail.com
[/quote]

They're on to you....  ;)

Big Brother is watching.  :o
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Re: Email addresses for Cyrus that get a response

Postby julianh » Mon Sep 17, 2012 2:05 pm

[quote="dclong"]
You could try c.clifton@cyrusaudio.com , Chris Cilfton , After Sales Manager

I found Chris very helpful
[/quote]

+1 Chris helped sort out my DAC-XP when it didn't work after being upgraded. All is now well thankfully.
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Re: Email addresses for Cyrus that get a response

Postby Robert » Mon Sep 17, 2012 7:51 pm

All sorted now, chaps, thanks, it must have been some firewall thing blocking my work email address receiving anything from Chris, who had replied to all my emails!
home office: Dell laptop running JRriver MC22 / Meridian Explorer / AKG 550's
music room: PC transport running JRiver MC22 / Naim DAC-V1 / Naim Supernait 2 / Neat Motive SX2
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Re: Email addresses for Cyrus that get a response

Postby Chillihead » Wed Sep 19, 2012 9:36 pm

I usually call Jeremy Brown, always helpful and always returns calls if out :)
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