Email addresses for Cyrus that get a response

regarding Cyrus products and other hifi related threads
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phlppip
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Re: Email addresses for Cyrus that get a response

Postby phlppip » Thu Sep 20, 2012 10:07 am

[quote="Chillihead"]
I usually call Jeremy Brown, always helpful and always returns calls if out :)
[/quote]

Hasn't he left also now?
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kipperallday
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Re: Email addresses for Cyrus that get a response

Postby kipperallday » Fri Sep 21, 2012 8:58 am

Not to point out the obvious but Cyrus have retailers to answer all your queries. Its what we are employed to do chaps  ;D

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Robert
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Re: Email addresses for Cyrus that get a response

Postby Robert » Fri Sep 21, 2012 9:56 am

Paul, I would have come to you, but
1) I wanted to check with Cyrus if they had all the bits of plastic etc to fix a Cyrus III (apparently they do) cos this one needs some cosmetic surgery not just the electronic frippery inside
and 2) as we are 200 miles apart I thought maybe I could send the amp direct to them to get it fixed, but it seems they want to go through a dealer, so I'll probably be dropping it off at Salisbury. Doesnt seem to be much point shipping it to Huntington via Sheffield!
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Re: Email addresses for Cyrus that get a response

Postby SteveC » Fri Sep 21, 2012 11:33 am

Just to dispel any rumours - Jeremy Brown is still working for Cyrus!
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Re: Email addresses for Cyrus that get a response

Postby kipperallday » Mon Sep 24, 2012 12:18 pm

I don't have any beef with you Robert - its just that most manufacturers in our industry are genuinely not geared up to help customers. Indeed we often get complaints that they are unhelpful and its probably just that they are not in "customer facing" roles. I know many customers feel as if they want to hear it "from the horses mouth" and are suspicious of dealers but suppliers are simply not geared to help end-users and if they were they'd probably be selling direct. I have to add that many people who work in this industry are doing a job and are not audiophiles and as a result can't offer advice, help or insight. Often the person who answers the phone doesn't know much about the product either - that may shock you but its a fact.

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Re: Email addresses for Cyrus that get a response

Postby justify » Fri Sep 20, 2019 10:55 am


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Re: Email addresses for Cyrus that get a response

Postby mickbald » Fri Sep 20, 2019 8:29 pm

And a free virus is on the way ...................

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Re: Email addresses for Cyrus that get a response

Postby callen24 » Sat Sep 21, 2019 12:14 am

mickbald wrote:And a free virus is on the way ...................


is that 6 links to viruses?
cyrus stream X2, Oppo HA-1SE, IMFs, NORD OneUP, VA Beethoven Baby Grand
ML binarystar digital, DenchXLR, RFCneptune RCA, VanDamme OFC spk cable. AG 500 ac regenerator and Townsend Seismic sink stand, sonority roller platform
rega RP6, AT95e/paratrace, Clearaudio nano, sub-platter upgrade
Former owner of 20 Cyrus boxes